Refund and Returns
Return Policy
- Duration: 14 days to request a return after receiving the item.
- Condition: Item must be unworn, unused, with tags, and in original packaging. Receipt or proof of purchase is required.
Return Process
- Contact: Email eoin@acegolfclothing.com to start a return.
- Instructions: Provided upon return acceptance. Items sent without a request will not be accepted.
Damages and Issues
- Inspection: Check items upon receipt.
- Contact: Reach out immediately if items are defective, damaged, or incorrect.
Exceptions / Non-returnable Items
- Non-returnable: Perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, gases, sale items, and gift cards.
Exchanges
- Process: Return the item and make a new purchase once the return is accepted.
Refunds
- Notification: You'll be informed once your return is received and inspected.
- Approval: If approved, refunds are processed to the original payment method. Processing time may vary by bank or credit card company.